Support Engineering (or arguably lack of it) has been under the spotlight recently. A quick Google will identify expensive platforms that have had significant engineering challenges. Some of these issues encountered could point to a…
Category: PodcastBy Michael Ingledew
Author: Michael Ingledewhttps://integratedproductsupport.co
A trained aircraft engineer (rotorcraft), I entered in to the field of technical information writing S1000D data modules on a major European military platform. After a series of high profile project roles and the privilege of supporting clients worldwide, I ended my 'employed' career at a subsidiary of Boeing Aircraft after I decided to leave and focus on TDW full-time. From my time supporting clients worldwide, I could see that there was a market need for an independent organisation that could be a trusted advisory source for those needing to implement successful technical information strategies. I am passionate about the art of technical communications and the process, software and skills needed in our market.