Podcast Episode#5 – ROI in technical documentation
In the latest episode of the TDW Podcast we look at ROI in technical and support information. We look at both the direct and indirect technical publications and support information has on ROI (Return on Investment). Listen Now
Listen Now
Watch now on YouTube: https://youtu.be/3Mq7Mj0zNI4
Next Episode: Capturing Metrics in Technical Information
Author: Michael Ingledew
https://integratedproductsupport.co A trained aircraft engineer (rotorcraft), I entered in to the field of technical information writing S1000D data modules on a major European military platform.
After a series of high profile project roles and the privilege of supporting clients worldwide, I ended my 'employed' career at a subsidiary of Boeing Aircraft after I decided to leave and focus on TDW full-time.
From my time supporting clients worldwide, I could see that there was a market need for an independent organisation that could be a trusted advisory source for those needing to implement successful technical information strategies.
I am passionate about the art of technical communications and the process, software and skills needed in our market.
