A trained aircraft engineer (rotorcraft), I entered in to the field of technical information writing S1000D data modules on a major European military platform.
After a series of high profile project roles and the privilege of supporting clients worldwide, I ended my 'employed' career at a subsidiary of Boeing Aircraft after I decided to leave and focus on TDW full-time.
From my time supporting clients worldwide, I could see that there was a market need for an independent organisation that could be a trusted advisory source for those needing to implement successful technical information strategies.
I am passionate about the art of technical communications and the process, software and skills needed in our market.
Podcast Episode 7 – Protecting Technical Information Intellectual Property Intellectual Property – One of the biggest challenges facing our sector and is increasingly becoming harder to implement, is the protection of our technical information IP, how can we enforce control, can we? Should we? In this episode we look at the challenge and how TDW…
Do you plan to use ASD S3000L? At TDW we are being asked to help many organisations identify those that are able to support an ASD S3000L requirement – with more vendors now starting to support and the question of S3000L now become more frequent – what are you thoughts around ASD S3000L, have you…
Harry Potter, Coffee, Pizza and O’Neil & Associates Another fun look at TDW on the road where we show you some of our journey and take you along with us. In this video we were off to meet O’Neil & Associates ,a TDW member company from the USA, for a morning coffee in our favourite coffee…
Thursday Thoughts – Episode #6 Thursday Thoughts and a Game Changer for technical information? In this weeks episode we look at all of the industry news from around the world of technical information, including: UTC Aerospace Systems signing new support contract with FOKER, Columbia Helicopters signing an agreement with GE Aviation. Cyber security is the hot…
Live Lesson – Defining a DMRL from a Legacy Manual DMRL from a Legacy Manual – Did you miss our TD-iQ Live Lesson? In this lesson we took a legacy paper-based manual from 1954 and applied the processes we have developed here at TDW to define an S1000D SNS structure, decide on the sensible break-down…
Pratt and Whitney FREE tech pubs and what does Uncle Bens Rice have to do with Tech Pubs? Free technical publications from Pratt and Whitney? In this weeks Thursday Thoughts we caught up on two weeks of industry news and updates focusing on the top stories affecting the technical publications and the product support field.…
Spring Issue TDW Magazine – OUT NOW The Spring issue of the TDW Magazine is available ONLINE for FREE now. What is included in this bumper issue of the TDW Magazine? Three benefits of Simplified Technical English – Ciaran Dodd looks at three of the most important benefits of using ASD Simplified Technical English –…
Podcast Episode 6 – Capturing Metrics in Technical Documentation Following on from our previous podcast, ROI in Technical Information, we discuss metrics and the easy and more technical ways we can capture technical information metrics to help us make the right business and investment decisions for our technical information and documentation. We look at some…
Successful S1000D Series – ‘Successful Contracting for S1000D’ Did you miss our TD-iQ Live Lesson where we looked at the FIVE top things you should be able to answer around S1000D? When we contract for technical publications and ask for standards or specifications, we are implying a number of things, yet many projects do not…
Registration is now open for both TDWLive#8 and Innovation in Information#2 TDWLive #8 – our premier and annual event attracts those involved in technical and support information contracting, production and deployment – this year the TDWLive theme is ‘Back to Principles‘. More information on the Event Page Our second Innovation in Information event will open…